We understand that dispensing practices are often based in rural areas, which why it is vital that dispensing doctors can offer patients a high quality and timely service to ensure that they can access the medicines they need, when they need them. Our dispensary friendly cut off times ensure that we offer you the most effective and competitive lead times. We appreciate that ordering specials may be infrequent and that the endorsing process may create another layer of administration for the already time constrained dispensing practices. Therefore, we continuously strive to simplify sourcing of specials and the paperwork that goes with it.
Complete Specials Solution
We provide a complete specials solution, where you can order unlicensed medicines and hard-to-source obtains with one phone call or email. Alternatively, you can use our state of the art online ordering platform – myipsspecials.com
We only use an approved delivery service provider who supply a recorded delivery service and enable us to automatically confirm every order with our customers in their preferred way, either by email, phone or fax. Finished products are dispatched using validated packaging and distributed by the approved couriers in compliance with Good Distribution Practice (GDP).
We provide monthly Statement Reports, which clearly outline each order. This helps save you time and ensure you claim for all out of pocket expenses.
Our customer services are available between 9.00am – 7.00pm, with a cut off time of 5pm for next day delivery.
Learning and development
We were the pioneer of developing invoice stickers and the first specials supplier to introduce this endorsement tool to pharmacies in the UK. We pride ourselves on our continuous support with endorsement processes and aim to further develop ways in which we can advise our customers on specials related requirements.
We send Drug Tariff and industry updates regularly through our eSpecially Yours newsletter. We appreciate your time which is why we only send the communication when it is necessary.